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shipping policy

PLEASE READ AND UNDERSTAND SHIPPING POLICY IN ITS ENTIRETY

processing time

Orders are typically processed within 3 to 5 business daysProcessing times may increase depending on the time of year but not to exceed 7 business days. Business days are Monday thru Friday, excluding holidays. 

courier & shipping details

Rooted Doula Services uses UPS as our primary shipping courier. Please ensure that your billing and shipping addresses match, or order risks being voided. While expected delivery dates and times are provided, they are not guaranteed. These dates serve only as an estimated time of delivery given courier’s responsibility once package has shipped. Please be advised that COVID-19 may cause delays in delivery time due to courier and time of year.

lost, stolen or damaged packages

Rooted Doula Services is not liable for any items lost, stolen, or damaged during shipment as courier company holds full responsibility.

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